Two mths ago I stumbled across Acres while searching for a quality, yet affordable, product devoid of the nasties. The testimonials sounded good so worth trying on 4 dogs with diff needs. All more interested in it compared to previous brands - they definitely all prefer flavour of grain free but eat both and sometimes I mix them together to make it more cost effective. Fussy one is less so -while never food enthused, unless raw meat, she does eat it instead of starving herself. Reflux one hasn't been sick since. Non fussy ones like it more than previous products tried. Worked well in settling stomach of a new puppy who had constant loose stools when on breeders diet of a well known vet sold 'twice-the-price' product. Grain free biscuits are also a good size for training too!
So that's the evidence I needed to reorder! Trialled the cat biscuits, they prefer this flavour to another grain free dearer brand they were using so all our menagerie (and extended canine family) have voted YES to Acres!!
Thanks for living up to my expectations not only in product but the customer service has been friendly, informative and trustworthy by owner whose genuine passion for the product was great!
Really appreciated the FREE samples which meant I could make an informed choice when ordering the product that had passed the taste test approval of our menagerie.
Having a product delivered FREE to a rural address was an even bigger deciding factor for me, I'm loyal to a company if they deliver a product that has a quality service and stands up to its word. In return I see the loyalty rewarded by free delivery and accruing of points that already have given me a decent discount!
I waited 2mths to post this feedback because I wanted it to be a decent time period to test all the products out. Congrats Acres and keep up the quality product, service and passion for doing the best for our pets.