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Mary McFarlane, Hamilton NZ

My dog Rascal tore his cruciate ligament on 2nd Jan 15. The quote for surgery was bet $800 and $1900. My lovely vet said that 80% of small to med dogs can recover without surgery, however he needed caged rest and to lose weight. I started Rascal on Acre Petfoods and he has gone from 11.6 kgs to 10 kgs in 6 wks, has a lovely shiny coat and has healed with my TLC and 15 min walks including up and down a small earthmound that builds up his muscles. I use the petfood as treats too for good behaviour and i have just reordered. Rascal is 9 on 2/4/15 and i want him around for many more years to come. I highly recommend this product.

Maureen Hennessy, Whakatane, NZ

Our dog (very active rural dog) will eat anything, so we weren't sure if we would see a change as she treats any food as amazing. Her coat got shinier and she seems more satisfied with her meals when she has Acres dog food. We have been out of Acres food this week and she has been scoffing her cheap substitute but then seems hungry still and begs more. The delivery is always next day and we love it!

Emma Woods, Tauranga

My dog Angel enjoys Acres dog food. When I first got the food I put it in her treat ball along with her other food and when she rolled the ball to get treats out she would only eat the Acres food and left the rest of the food scattered all over the floor!

Vanessa Pirtle, South Island

I contacted Acres to see if they do a specific type of diet to cover my dog as he has allergies. After a lengthy chat about the different diets available I was sent the Grain Free Salmon and Trout formula. Unfortunately when it arrived I noticed that there was a product that he is not allowed on the ingredient list. As it was the weekend I sent an email and promptly on Monday morning I received a call apologising for the mix up and advising of a refund and credit to my account in case there was something else that I would like to get for my dog. I was also asked to send a list of the items that my dog is not allowed to eat so that Acres could talk to their nutritionist to see if there was a diet that could be made specifically to help with his requirements. There is a lot to be sorted in regard to nutritional balance and quality control so I really don't expect to see a product in the near future but it was great to have a pet food company take such interest in working with an owner to try to find an alternative. I've been told that if they can come up with something that they will be in touch as soon as possible. Thanks Acres for addressing the error in such a quick and professional manner. It's rare to get such good customer service nowadays so I was surprised. Such a shame that the food is not suitable for my boy. Great customer service Acres. Truly appreciated.

Johanna Pruimers, Katikati

My dogs love your food they can't wait till I give it to them.

Phil Ison, North Shore

Just wanted to say thanks for the new Flea Repellent, its great that I don't need to worry about the kids playing with the dog when applying the treatment. Daisy (our dog) doesn't mind it either, she'd normally run a mile at the smell of other treatments, and best of all..... it really works, she's stopped scratching in the middle of the night!